What our customers are saying

We absolutely appreciate all of the comments and remarks from our customers. Read a few of them below. If you would like to leave a comment about your experience with Northcoast Mobility, please fill out our customer comment form.

We just had an acorn stairlift installed by Northcoast Mobility. The stairlift works perfectly and is very high quality. Northcoast provided fast service and a very good price. They followed up after the installation to make sure I was happy and that everything worked properly. I highly recommend them.

– Bill Fredricks: Pepper Pike, OH..

Just wanted to say that my parents are getting good use out of the Acorn Stair Lift….it’s no longer a chore or danger for them to go up the stairs. Also the cost was a lot less than I had imagined. Lastly Terry from Northcoast Mobility is a true professional…thanks for the help.

– William Palinsky: Lorain, OH.

From the showroom thru installation our experience with Terry was all about customer service and good price. I would highly recommend Northcoast Mobility for their products and service.

– Ron and Kathy Walker Elyria, OH.

Mr. Sharick was contacted regarding the transfer of a stair lift to our house due to a change in living arrangements. He was very helpful and is an asset to your organization. It is hard to find company reps who go out of their way to give excellent service and are quick to come and work on what we thought was a problem with the unit, but worked itself out before he got here. He did a thorough inspection of the unit to make sure it would not happen again.

– Kathleen Freeman Elyria, OH.

I can’t begin to thank you enough for the Acorn Stairlift we purchased for my parents home. Not only did you honor your word in having it installed immediately, but you were extermely gracious and caring with my parents. I still can’t believe that everything from measuring to installation took only a few days.
Both of my parents sing your praises not only for a clean and efficient installation, but for taking the time and patients to explain everything to them. Needless to say, they are thrilled with the Stairlift and insist that anyone coming to visit, “take a ride” to the second floor.
In a time when shoddy workmanship and unreliable performance is the norm, you have proven to me that there are still people who perform quality work and show a great deal of pride in their product.
Thank you again, and should you ever need a reference, please feel free to give them my name.

– Mary Ann Rose Tamar Productions, Inc.

We recently had an Acorn Stair Lift installed in our home and we cannot say enough good things about the product and how it has been a blessing in our lives. The price and quality seems surreal but believe us it is all true. Terry from Northcoast Mobility went above and beyond the call of duty whenever we called him to inquire about the lift. He dropped everything and came out to our home within 30 minutes of our phone call. He was so caring and understanding of our needs. He had our unit installed within one week of our first call.
Tony, who installed the unit, is truly a real pro. He was so organized with the installation. He took the unit out of the boxes in our driveway and cleaned up after himself as he went. There was no commotion and the installation went so smoothly. He was courteous and so accommodating to our questions.We truly recommend Northcoast Mobility to anybody needing this type of service. They are truly caring professionals with your needs and income in mind. Do not hesitate calling them for your independent living needs.

– Walt and Brenda Winchel Lorain, OH.

In life, you very SELDOM hire someone to do a job that goes EXACTLY as they promised it would go! Well, go ahead and give Terry your business. He installed a Stair Lift for me in my 88 year old Aunt’s house in Parma, Ohio.
From my initial call, to his meeting with us to “size it up”, to the actual install….GREAT JOB. My Aunt loved him and she is very hard to please. Thanks Terry, we will send people your way. Pete K…

– Pete Kijinski Broadview Hts. Oh.

Terry installed our new Acorn stair lift yesterday. I am impressed with the product quality and features. Terry did a great job installing the product and was very patient in answering all my questions. We highly recommend this product and this company but especially Terry.

– Frank and Jerri McKimmins Gahanna, OH.

Thank you for the excellent service and fast installation! Our sales/service representative, Terry, was thorough, a pleasure to work with, and accomodating to our individual needs. My mother loves the stairlift! It’s a quality product with an affordable cost.
Thank you,

– Jennifer Watts Wakeman, OH.

I just wanted to let you know how grateful we are for your superb service and speedy install. Please feel free to use this for your website if you desire: For anyone living in a two story home and wondering whether to install a lift or who to install this, just call Terry. You will be happy with his service! The stair lift itself has been a godsend. We recently moved our parents to our home, and they love their new toy! Just call Terry. I am an avid Internet user and am comfortable searching the WWW for the best product & price. I have done that for you–Just call Terry. I knew I found the right installer I saw him bring in his own bottle of Windex!

– Sue DeMiglio Wadsworth, OH.

We just had a Acorn Stair Lift installed by Northcoast Mobility, Great job!!

– Norm Gondor Elyria, OH.