Authorized Dealer For Bruno and Handicare Stairlifts.
Northcoast Mobility has proudly provided residential stairlifts to Northeast Ohio for almost 20 years. We have built our residential stairlift business one customer at a time by remaining true to a few simple principles.
Treat people with dignity, respect, and honesty. Offer them a great residential stairlift at a fair price that includes professional installation and after sales service.
18+
Trusted Customers
2200+
Starlifts Installed
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Stairlift manufacturer’s warranties cover only parts. Customer’s who purchase from Northcoast Mobility will be covered for Parts and Labor.
Northcoast Mobility services only stairlifts purchased from us. Sorry, we have gotten too busy to service units bought from other dealers and we do not have access to parts for other brands,
Due to the many problems that often arise, Northcoast will no longer install stairlifts purchased elsewhere. There are many things that can go wrong with a stairlift purchased from an individual, off Craigsist, Ebay, etc. We often find that stairilits were damaged during the removal, handling, or shipping of a used unit. The issues are often not obvious until after the lift is installed and tested and then customers get upset over any additional charges. Also, used stairlifts must be cut or lengthened almost 100% of the time which adds additional time and expense to an install. There can be other issues also.
The price for a service call is $200.00. That price includes travel to and from your location, inspection and diagnosis of the problem, simple adjustments and repairs that require no parts.
Parts are extra and a final estimate will be provided after diagnosis before any work is completed.
The $200.00 service call is non-refundable if you decide not to proceed with a repair. Approximately 80% of service calls result in no charges beyond the base $200.00.
Many of our service calls are for battery replacement. Total cost for a service call that includes battery replacement is $300.00.
NOTE: We service only stairlifts that were purchased from Northcoast Mobility.
All our stairlifts require a regular A/C outlet to plug the battery charger into. They come with enough wire to reach approximately 20ft along your baseboards/wall so we typically have no problem finding a place to plug them in.
In most instances, we can give you an accurate quote for a straight stairlift right over the telephone. once you answer a few basic questions. Custom curved lifts are a bit more complicated and while we can give you an estimate, we can’t be completely accurate without an in-home evaluation.
